Our End-User License Agreement, Terms & Conditions, and Privacy Policy for Salvo AI.
This End-User License Agreement ("EULA" or "Agreement") is a legal agreement between you ("User," "you," or "your") and Salvo AI ("Salvo AI," "we," "us," or "our") governing your access to and use of the Salvo AI web-based service available at salvoai.net and any associated features, functionality, and content (collectively, the "Service").
By creating an account or using the Service, you acknowledge that you have read, understood, and agree to be bound by this EULA. If you do not agree, do not create an account or use the Service.
Subject to your compliance with this Agreement and payment of any applicable subscription fees, Salvo AI grants you a limited, non-exclusive, non-transferable, non-sublicensable license to access and use the Service via web browser for the duration of your active subscription (or trial period, as applicable) solely for your internal business purposes.
This license does not include any rights to resell, redistribute, sublicense, or provide the Service to third parties, or to create derivative works based on the Service or its underlying technology.
The Service is delivered entirely through the web browser — no download or local installation is required. Access is provided through a registered account on salvoai.net. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account.
You may not share your account with other individuals or create multiple accounts to circumvent usage limits. Each account is licensed to a single user or entity as specified in your subscription tier.
New accounts are eligible for a free trial consisting of up to 5 prospect generations. No credit card is required to start a trial. Upon exhausting the 5-generation limit, your account enters a locked state — it does not automatically convert to a paid plan. You must select and activate a paid subscription to continue using the Service.
Salvo AI offers three subscription tiers billed on a recurring monthly basis:
Features are gated by tier. Exceeding your tier's limits pauses the relevant functionality until you upgrade or your next billing cycle begins. Tier upgrades take effect immediately. Downgrades take effect at the start of the next billing cycle. Salvo AI reserves the right to modify pricing with 30 days' written notice to active subscribers.
You may cancel your subscription at any time. Cancellation takes effect at the end of your current billing period. No refunds are issued for unused portions of a billing period.
Salvo AI provides continuous updates to the Service as part of an active subscription. Updates, improvements, and new features are deployed automatically and are included in your subscription at no additional cost. Salvo AI reserves the right to modify, suspend, or discontinue any feature with reasonable notice.
Salvo AI uses artificial intelligence to generate outreach emails, prospect research, campaign recommendations, and in-app chat responses. You are solely responsible for reviewing and approving AI-generated content before use.
Specifically:
You are solely responsible for ensuring that your use of the Service's email sending features complies with all applicable laws, including the CAN-SPAM Act, GDPR, CASL, and any other anti-spam or data protection regulations applicable to your jurisdiction and the jurisdiction of your recipients.
Salvo AI maintains strict per-user data isolation. Your prospects, campaigns, outreach logs, and AI chat history are private to your account and are never shared with or accessible by other accounts.
You agree not to:
Salvo AI and its licensors retain all intellectual property rights in the Service, including all software, algorithms, designs, trademarks, and content. Nothing in this Agreement transfers any ownership rights to you.
You retain ownership of all data you upload to the Service, including your prospect lists, campaign content, and any other materials you provide ("User Content"). You grant Salvo AI a limited, non-exclusive license to process and use your User Content solely to provide the Service to you.
If you provide feedback, suggestions, ideas, or recommendations about the Service ("Feedback"), Salvo AI may use such Feedback to improve the Service without obligation to compensate you. Salvo AI does not claim ownership of the underlying idea — we just appreciate hearing from you.
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR UNINTERRUPTED OR ERROR-FREE OPERATION. SALVO AI DOES NOT WARRANT THAT AI-GENERATED CONTENT WILL BE ACCURATE, COMPLETE, OR FIT FOR ANY PARTICULAR PURPOSE.
TO THE FULLEST EXTENT PERMITTED BY LAW, SALVO AI'S TOTAL LIABILITY FOR ANY CLAIMS ARISING OUT OF OR RELATED TO THIS AGREEMENT SHALL NOT EXCEED THE TOTAL AMOUNT PAID BY YOU TO SALVO AI IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM. IN NO EVENT SHALL SALVO AI BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES.
Either party may terminate this Agreement at any time. Salvo AI may suspend or terminate your access immediately for material breach, non-payment, or conduct that threatens the security or integrity of the Service. Upon termination, your license ends and you must cease using the Service. Data retention and deletion follow the terms in Section 7.
This Agreement is governed by and construed in accordance with the laws of the State of Delaware, United States of America, without regard to its conflict of law provisions. Any disputes not resolved through the process in Section 15 shall be subject to the exclusive jurisdiction of the courts located in Delaware.
In the event of any dispute, the parties agree to first attempt resolution through good faith negotiation for a period of 30 days. If the dispute is not resolved through negotiation, it shall be submitted to binding arbitration in accordance with the rules of the American Arbitration Association (AAA). Arbitration shall be conducted in English and the arbitrator's decision shall be final and binding.
Salvo AI may update this EULA from time to time. For material changes, we will provide at least 30 days' notice via email or an in-app notification. If you continue using the Service after the effective date of a revised EULA, you accept the updated terms. If you disagree with changes, you may cancel your subscription before the effective date.
If you have questions about this EULA, please contact us:
These Terms & Conditions ("Terms") govern your use of the Salvo AI platform and services ("Service") operated by Salvo AI ("we," "us," or "our"). By creating an account or using the Service, you agree to these Terms in full.
By creating an account, accessing, or using the Service in any way, you confirm that you have read, understood, and agree to be bound by these Terms and our EULA. If you are using the Service on behalf of a business or organization, you represent that you have authority to bind that entity to these Terms.
If you do not agree to these Terms, do not create an account or use the Service.
Salvo AI is a cloud-based, AI-powered sales prospecting and outreach automation platform. The Service enables users to:
The Service is delivered entirely via web browser at salvoai.net. No software installation is required.
To use the Service, you must create an account. You agree to:
We reserve the right to refuse registration, cancel accounts, or remove content at our sole discretion.
You agree to use the Service only for lawful purposes and in accordance with these Terms. You must not:
Violation of this policy may result in immediate suspension or termination without refund.
Paid subscriptions are billed monthly in advance on a recurring basis. By providing a payment method, you authorize Salvo AI to charge you the applicable subscription fee each month. All fees are in USD unless otherwise stated.
New accounts receive a free trial of 5 prospect generations. No credit card is required. The trial does not auto-convert to a paid plan — you must actively select and activate a subscription to continue after the trial.
If a payment fails, we will notify you by email. You have a 7-day grace period to update your payment method. If payment is not received within the grace period, your account will be suspended. Data is retained during suspension per Section 11. Accounts not resolved within 90 days of suspension may be terminated.
All subscription fees are non-refundable. No refunds or credits are issued for partial months, unused features, or early cancellations. Salvo AI reserves the right to grant exceptions at its sole discretion.
Salvo AI reserves the right to modify subscription pricing. Active subscribers will receive at least 30 days' written notice before any price increase takes effect.
You retain full ownership of all content, data, and materials you upload or create through the Service, including prospect lists, campaign content, email copy, and any outputs you generate ("User Content").
By using the Service, you grant Salvo AI a limited, non-exclusive, non-transferable license to process, store, and use your User Content solely to provide the Service to you. We do not use your User Content to train AI models or share it with third parties outside of what is necessary to deliver the Service.
AI outputs generated by the Service are automated and may contain errors, omissions, or inaccuracies. They are not professional, legal, financial, or compliance advice. You are solely responsible for reviewing all AI-generated content before use.
The Service sends emails on your behalf using infrastructure provided by Salvo AI. In using this feature, you agree that:
Salvo AI may monitor aggregate sending metrics (not content) to maintain deliverability standards and protect the platform's infrastructure.
Salvo AI strives to maintain high availability but does not guarantee uninterrupted service. The Service is provided on a best-effort basis. We may perform scheduled or emergency maintenance at any time, which may result in temporary downtime. No service level agreement (SLA) is guaranteed under standard subscription plans.
Salvo AI shall not be liable for any loss or damage arising from service interruptions, downtime, or data unavailability.
We may suspend or terminate your account immediately for:
You may cancel your subscription at any time through your account settings or by contacting contact@salvoai.net. Cancellation takes effect at the end of your current billing period.
Upon cancellation or termination of your account:
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW:
If you have a dispute with Salvo AI, you agree to first contact us at contact@salvoai.net and attempt to resolve the matter through good-faith negotiation for at least 30 days before initiating formal proceedings.
If a dispute cannot be resolved through negotiation, it shall be submitted to binding individual arbitration under the rules of the American Arbitration Association (AAA). You waive any right to participate in class action lawsuits or class-wide arbitrations. The arbitration shall take place in Delaware, United States, and the decision shall be final and enforceable in any court of competent jurisdiction.
Salvo AI may update these Terms at any time. For material changes, we will provide at least 30 days' notice via email or a prominent in-app notification before the new terms take effect. Continued use of the Service after the effective date constitutes your acceptance of the updated Terms.
If you disagree with updated Terms, you may cancel your subscription before the effective date without penalty.
These Terms are governed by the laws of the State of Delaware, United States of America, without regard to conflict of law principles.
If any provision of these Terms is found to be unenforceable or invalid, that provision shall be modified to the minimum extent necessary to make it enforceable, and all other provisions shall remain in full force and effect.
Salvo AI's failure to enforce any right or provision under these Terms shall not constitute a waiver of that right or provision. Waivers must be in writing and signed by an authorized representative of Salvo AI to be effective.
These Terms, together with the EULA and Privacy Policy, constitute the entire agreement between you and Salvo AI with respect to the Service and supersede all prior and contemporaneous agreements, communications, and proposals.
You may not assign or transfer your rights under these Terms without our prior written consent. Salvo AI may assign these Terms in connection with a merger, acquisition, or sale of assets without restriction.
For questions, concerns, or notices under these Terms, please contact us:
This Privacy Policy describes how Salvo AI ("we," "us," or "our") collects, uses, stores, and protects information about you when you use our web-based service at salvoai.net (the "Service"). By using the Service, you agree to the practices described in this policy.
If you do not agree to this Privacy Policy, do not use the Service.
When you register, we collect: your name, email address, phone number, account type (individual or business), company name (if applicable), and password (stored as a secure hash — never in plain text).
Data you upload or generate about sales prospects, including names, email addresses, company information, job titles, and any other fields you provide.
Records of campaigns you create, sequences you configure, emails sent through the platform, delivery status, open/click events, and reply history.
If enabled, we store a history of your conversations with the AI assistant. This is a per-user setting. You may disable this at any time via Settings → Privacy → "Save AI conversation history". Disabling the toggle clears your existing history and stops persisting future messages.
We collect anonymized usage data including pages visited, features used, session duration, and feature interaction events. This is used to improve the Service and is not tied to identifiable personal data beyond your account.
IP address, browser type, device type, operating system, and user agent — collected at login, registration, and during session activity for security and fraud prevention purposes.
We do not store credit card numbers or billing details. All payment processing is handled by Stripe. We receive confirmation of payment status and subscription tier only.
We do not use your prospect data, campaign content, or AI chat history to train AI models. We do not sell your data to any third party.
Your data is private to your account. Prospect lists, campaigns, outreach logs, and AI chat history are never shared with, accessible by, or visible to other Salvo AI users.
All API endpoints are scoped by your user ID. There is no sharing, collaboration, or multi-tenant data access between accounts.
AI conversation history is stored on a per-user basis and is on by default. You can control this via your account settings:
We do not use your AI chat history to train models. Chat history is not shared with third parties outside what is necessary to process the AI request in real time.
We do not sell, rent, or trade your personal data. Data may be shared only in the following limited circumstances:
You have the following rights regarding your personal data:
To exercise any of these rights, email contact@salvoai.net. We will respond within 30 days.
If you are located in the European Economic Area, you also have rights under GDPR, including the right to lodge a complaint with your local supervisory authority.
We use a minimal set of cookies and tracking mechanisms:
The Service is not directed to individuals under the age of 13. We do not knowingly collect personal data from children under 13. If you believe we have inadvertently collected such data, please contact us at contact@salvoai.net and we will delete it promptly.
We implement industry-standard security measures to protect your data, including:
No system is perfectly secure. In the event of a data breach that affects your personal information, we will notify you in accordance with applicable law.
The Service integrates with the following third-party services:
We are not responsible for the privacy practices of third-party services. We encourage you to review their policies.
We may update this Privacy Policy from time to time. For material changes, we will provide at least 30 days' notice via email or a prominent in-app notification before the updated policy takes effect.
Continued use of the Service after the effective date of a revised Privacy Policy constitutes your acceptance of the updated terms.
For privacy questions, data requests, or concerns, please contact us:
We will respond to privacy inquiries within 30 days.